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About CUMULUS MEDIA 

 

CUMULUS MEDIA (NASDAQ: CMLS) is a leading audio-first media and entertainment company delivering premium content to over a quarter billion consumers every month — wherever and whenever they want it. CUMULUS MEDIA engages listeners with high-quality local programming through 428 owned-and-operated stations across 87 markets; delivers nationally-syndicated sports, news, talk, and entertainment programming from iconic brands including the NFL, the NCAA, the Masters, the Olympics, the GRAMMYs, the American Country Music Awards, and many other world-class partners across nearly 8,000 affiliated stations through Westwood One, the largest audio network in America; and offers listeners a dynamic network of popular podcasts that define culture with original content and commentary on today’s world. CUMULUS MEDIA provides advertisers with local impact and national reach through on-air, digital, mobile, and voice-activated media solutions, as well as access to integrated digital marketing services, powerful influencers, and live event experiences. CUMULUS MEDIA is the only audio media company to provide marketers with local and national advertising performance guarantees. For more information visit www.cumulusmedia.com.


Affiliate Operations Analyst

Department: Customer Service
Location: New York, NY

Westwood One / CUMULUS MEDIA | New York City, NY is looking for a full-time Affiliate Operations Analyst.  As a valuable member of Westwood One’s Affiliate Operations team, the Affiliate Operations Analyst is responsible for providing maintaining and improving the quality of Affiliate databases available to the internal and external teams/partners and providing superior first level support to affiliate radio stations.

Responsibilities:

  • Maintain affiliate database of contracts.
  • Answer inquiries from client stations and other parties that contact Affiliate Operations for support, routing to
  • internal teams or referring to external partners as necessary
  • Provide regular reports to internal teams and external partners as well as custom reports as
  • requested
  • Provide affiliate station support: login credentials, download instructions, format clocks, and promotions as
  • well as sending follow up affiliate communication via e-mail
  • Perform quality reviews of multiple databases - reconcile where necessary
  • Respond to confidential and time sensitive data-centric queries
  • Improve existing processes and procedures to enhance the speed and accuracy of entry and processing
  • Generate documentation around internal processes and procedures

Competencies Needed:

  • Strong analytical skills; Very comfortable working with complex data sets in Excel
  • Ability to learn quickly to provide and interpret detailed and customized reporting
  • Strong customer focus
  • Excellent communications skills, both verbal and written
  • Ability to analyze and solve problems
  • Ability to organize, prioritize and multi-task

Requirements:

  • Minimum Associate Degree or equivalent work experience
  • Knowledge of the US radio landscape a plus
  • Advanced skill ln Microsoft Office Suite, particularly Excel
  • Experience with HTML code & Naboo (or similar web development interface) a plus
  • Experience with Constant Contact (or similar applications) a plus
  • Experience with Counterpoint a plus
  • Radio, Tech and/or production experience desirable, sales experience a plus

What we offer:

  • Competitive pay
  • Professional growth and career path
  • Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
  • Medical, Dental & Vision Insurance coverage
  • 401K with company match to plan for the long-term
  • Paid vacation & holidays

To apply online: https://www.westwoodone.com/careers/

For more information about Westwood One and CUMULUS MEDIA, please visit: https://www.westwoodone.com/

CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

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